PBX Administrative Portal Training for Telecom Managers* – Video Guides

  • Introduction to the PBX Administration Portal
  • Activity Functions
  • Voicemail Functions
  • Services - PBX Information & Features
  • Services - Phone Numbers
  • Services - E911
  • Services - Phone Extensions
  • Services - Endpoints
  • Services - Mailboxes
  • Services - Auto Attendent
  • Services - Time Frames
  • Services - Ring Groups
  • Services - Conference Bridge
  • Services - Listen Live
  • Services - Holidays
  • Services - Hold Music
  • Services - Call Blocking
  • Settings Functions

Call Center Features

  • Call Center - Queue Training
  • Call Center - Agents & Codes Training
  • Call Center - Reports