PBX Administrative Portal Training – Video Guides

  • Introduction to the PBX Administration Portal
  • The Home Screen
  • Voicemail Functions
  • Services - Phone Numbers
  • Services - Extensions
  • Services - Endpoints
  • Services - Mailboxes
  • Services - Call Center
  • Services - Auto Attendant
  • Services - Time Frame
  • Services - Ring Groups
  • Services - Listen Live
  • Services - Holidays
  • Services - Hold Music
  • Services - Call Blocking
  • Reports - Call Activity
  • Reports - ACD
  • Settings - General Functions
  • Settings - Manage Users

Call Center Features

  • Call Center - Queue Training
  • Call Center - Agents & Codes Training
  • Call Center - Reports